FansChat

Get in touch

Our support team is here to help. AI support is available 24/7 — human responses within 24 hours.

Email support

For billing, account, and general enquiries

hello@greystone.digital

Phone support

AI support agent Maya — available 24/7

(415) 918-6475

Response times

  • AI support (phone): instant, 24/7
  • Email: within 24 hours

Check our FAQ first

Most questions about setup, billing, platform connections, and AI behaviour are answered in our FAQ. It's the fastest way to get an answer.

Browse the FAQ

Common topics

  • → Connecting your OnlyFans or Fanvue account
  • → Changing your subscription plan
  • → How AI message limits work
  • → Cancellation and refund policy
  • → Human Review mode setup

FansChat is a product of Greystone Digital — ABN registered, based in Australia.